This Usage Policy outlines the terms and conditions governing the acceptable use of PhysicianHelper, developed and operated by PhysicianHelper.com Inc. (we, us, our) and our affiliates. PhysicianHelper is designed to provide support in the delivery of health services, including clinical workflow management and access to medical information. Additionally, it serves as a tool for assisting in the delivery of telehealth services and integrates AI functionality to support administrative and clinical decision-making processes.
Our mission is to pioneer the development of artificial intelligence that enhances the cognitive abilities of a seasoned medical practitioner. We are committed to redefining the healthcare landscape by introducing innovative solutions that empower medical practitioners to significantly elevate their productivity through AI-driven task automation. PhysicianHelper is dedicated to providing medical practitioners with indispensable AI tools that become invaluable partners in their day-to-day tasks, enhancing patient care and streamlining healthcare operations.
The AI functionality within PhysicianHelper is designed to assist medical practitioners in administrative and clinical decision-making processes. While the AI can provide insights and recommendations based on available data, it is imperative to understand that the final responsibility for all professional and medical decisions related to patient diagnosis, advice, treatment, or the quality and accuracy of medical notes rests solely with the medical practitioner.
PhysicianHelper and its outputs must not be construed as professional medical or healthcare advice, a definitive diagnosis, or a recommendation for treatment. It is not intended to directly assess, maintain, or improve the physical, mental, or emotional health of a patient.
PhysicianHelper is not classified as a medical device under the Food and Drugs Act and is not licensed by Health Canada. It is designed solely for administrative assistance, facilitating accurate and efficient documentation of patient encounters by clinicians. PhysicianHelper does not diagnose, treat, mitigate, or prevent any illnesses, diseases, or medical conditions. All clinical decisions, including diagnoses and treatments, are the sole responsibility of the clinician.
Users shall not intentionally input fake, misleading, or deceptive data into PhysicianHelper, nor should they attempt to manipulate PhysicianHelper into generating a clinical diagnosis or treatment recommendation. Any such misuse is strictly prohibited and may result in immediate termination of access. PhysicianHelper is designed to assist with genuine consultation setting interactions, and any abuse of this nature undermines the integrity and reliability of the service.
The Translation Feature within PhysicianHelper enables healthcare providers to conduct appointments in one language and generate summary notes in another. By using this feature, you agree to these terms.
Disclaimer of Warranties: This feature is provided "as is." We disclaim all warranties regarding the accuracy or reliability of translations.
Review and Verification: Users are solely responsible for reviewing and verifying the accuracy of all translated content. You must exercise your professional judgment before relying on translations for clinical decision-making.
Language Fluency Requirement: This feature is intended for use by healthcare providers who are fluent in both the input and output languages to accurately assess the translation's quality.
Feedback: This feature may be released in a beta stage. Users are encouraged to provide feedback on its accuracy and functionality by contacting support@physicianhelper.com.
Medical practitioners using PhysicianHelper must exercise caution and critical judgment when interpreting its outputs. It should not be relied upon as a sole source of professional medical advice. The ultimate responsibility for all patient care and clinical decisions lies with the medical practitioner.
PhysicianHelper has been developed to comply with major international regulations, including Canada's PIPEDA and PHIPA, as well as HIPAA and GDPR. Users are responsible for ensuring that their use of PhysicianHelper complies with all applicable local, provincial, national, and international laws within their jurisdiction.
Medical practitioners using PhysicianHelper must adhere to all data privacy and security protocols established by us to protect patient information and maintain confidentiality, as outlined in our Privacy Policy and your Terms of Service.
Any concerns or issues related to PhysicianHelper’s performance, functionality, or adherence to this usage policy should be reported promptly to us for investigation and resolution by contacting support@physicianhelper.com.
We reserve the right to amend or modify this Usage Policy at any time. Users will be notified of any changes, and it is your responsibility to review and adhere to the updated policy.
By using PhysicianHelper, you acknowledge that you have read and understood this Usage Policy and our Terms of Service and agree to abide by the terms and conditions of both documents. Failure to comply with this policy may result in the suspension or termination of your access to PhysicianHelper.
For questions regarding this Usage Policy, please contact us at support@physicianhelper.com.