Last Modified: 12 August 2024

We Respect Your Privacy

PhysicianHelper Inc. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our web-based application, PhysicianHelper (the “App”), and any other platform, website, products, or services provided by PhysicianHelper Inc. (collectively referred to as “Services”).

By accessing our Services, you agree to the practices described in this Policy. If you do not agree with this Policy, please do not use our Services.

Who We Are and What We Do

PhysicianHelper offers an AI-powered platform designed to streamline medical documentation by summarizing doctor-patient interactions, creating SOAP notes, and enhancing billing processes. Our innovative tool removes Protected Health Information (PHI) directly on your device, ensuring that sensitive data never leaves your phone.

What is Personal Information?

Personal information refers to any information that can identify an individual. This Policy does not apply to information about corporate or commercial entities. It specifically addresses how we handle personal information related to individuals.

What Personal Information Does PhysicianHelper Collect?

PhysicianHelper may collect the following information from you:

• Identification Information: First and last name, contact details, and preferred communication methods.
• Usage Data: Information related to your interactions with our Services, including login details, device information, and statistical data.
• App Data: Dictations, audio recordings, transcriptions, and reports generated through our App.

We do not store clinical data or Personal Health Information (PHI). Data is processed on your device and is not uploaded to external servers.

How We Use Your Information

We use your personal information to:

• Authenticate your identity.
• Provide and improve our Services.
• Communicate with you about your account and any updates.
• Ensure compliance with legal requirements.
• Carry out any other purposes for which you provide your information.

Disclosure of Your Information

We may share your information:

• With service providers and third-party partners who assist us in delivering our Services, such as cloud infrastructure providers.
• To comply with legal obligations, such as responding to regulatory requests or legal processes.
• As part of a business transaction, such as a merger or sale of assets.
• With your consent.

Data Security

We prioritize the security of your personal information. Our App ensures that all data, including audio recordings and transcriptions, remains on your device and is protected by advanced encryption methods.

While we strive to protect your information, please note that no method of transmission over the Internet is entirely secure. Any data transfer is at your own risk.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. Any data processed on your device is not stored long-term on our servers. You are responsible for the accuracy and confidentiality of any data you handle through our App.

Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, or if you wish to withdraw your consent for us to use your information, please contact us at [email protected].

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant updates will be communicated to you directly.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

We are committed to resolving any concerns you may have regarding our handling of your personal information.